Contact Us

Need help with API usage, billing, account access, or a specific CAPTCHA task? Use the channels below and we will point you in the right direction.

Support hours: replies are usually sent within one business day.
Email support

Best for billing questions, account recovery, provider incidents, and anything that requires attachments or detailed context.

[email protected]
Dashboard support tickets

If you are already signed in, opening a ticket is the fastest way to discuss task ids, balance operations, and account-specific issues.

Sign in to create a ticket

Before you contact us
  • Include task id or public task number when the issue is related to a specific solve.
  • Mention your API method and endpoint when reporting integration problems.
  • For billing questions, include payment date and any transaction reference you have.
Security note

Do not send your password in support messages. If you think your account is compromised, rotate your API key and change your password first.